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Safety

O2 now blocks scam calls with AI for all UK customers

O2 has moved from flagging suspected scam calls to blocking them before the first ring, for all customers on compatible devices, at no extra cost. It expects to stop more than 3 million calls a week.

Use & Like · 3 November 2026 · Source: Express

What it means for you

If you're on O2, fewer scam calls should reach your phone, with nothing to set up.

What to do

Nothing to switch on. Keep reporting scam numbers by text to 7726, as O2 asks.

The details

The AI-based blocking follows a trial earlier this autumn and is switched on automatically across O2's network.

Where and when: UK, O2 customers, automatic

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We write every story in our own words from its source and check the facts before it goes up. Source: Express.